Analytics
April 30, 2018
How Social Media can Drive Predictive Analytics
Social media is a treasure chest of data that you can use to drive...
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April 30, 2018
10 Customer Metrics that Boost Engagement
In order to engage people, the first step is understanding how they tick. In...
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April 29, 2018
Is a Social Monitoring Right for Your Business?
There are over 500 million messages sent on Twitter every day. Do you have...
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April 22, 2018
Why you Need a Customer Engagement Strategy, Like, Yesterday
It’s important to engage modern consumers because the experience is what sells. Engagement is...
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April 22, 2018
What is Social Return on Investment (SROI)?
Financial decisions are often defined by a term called “return on investment” (ROI), but...
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April 22, 2018
3 Ways to Optimize Brand Engagement
If a business is consistently creating content, but all they hear is crickets, the...
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April 10, 2018
How A.I. Can Power Customer Insights
The time is now. Commercial applications for artificial intelligence (AI) are just beginning to...
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April 10, 2018
How Setting Social Alerts Can Help You Stay on Top
The best way to manage your online reputation is through social listening. If you...
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April 9, 2018
The True Ways in Which Social Media can Affect Your Bottom Line
When social media first penetrated the market many years ago, the simple purpose was...
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March 18, 2018
Why Social Media Intelligence is Key for Your Business
Attracting and engaging customers through social media platforms is not a new tactic, but...
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March 18, 2018
Social Media Intelligence vs. Social Listening
Social Media Intelligence vs. Social Listening There’s a ton of different “social” buzzwords floating...
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March 18, 2018
The Key Social Insights That Drive ROI
The goal for any successful company is to drive revenue and social media is...
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March 14, 2018
What is Social Intelligence and How can it Make Your Business Money?
There are over 1.5 billion conversations every hour on social media and most organizations...
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March 14, 2018
Is Social Learning the Future of Marketing?
Much of what happens with social learning is beneath the surface. It has a...
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March 14, 2018
What Places Yield the Most Effective Social Monitoring?
One would think that if you want to social monitor your audience, you might...
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